Factors Affecting ERP Implementation Success in Banking Sector of Pakistan
نویسنده
چکیده
This research paper seeks to investigate the critical success factors of Enterprise Resource Planning (ERP) implementation in banking sector of Pakistan by identifying internal organizational, technological and individual factors from past studies and then determine their significant impact on successful implementation of Enterprise Resource Planning (ERP) in banking sector of Pakistan. IT infrastructure and IT skills belongs to technological factors and self-efficacy, user involvement which belong to individual factor. A theoretical framework has been developed Results of the research show that the instrument is reliable to measure the constructs. Correlation & regression values show that all CSFs have significant impact on success implementation of ERP while only IT infrastructure is less significant as compare to other five CSFs in Pakistan Banking Sector context.
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